The new MGT Customer Service Recognition Program began September 1 as an “on the spot” award that recognizes and rewards MGT employees when they deliver legendary customer service.

As of October 28, the following colleagues have been nominated by satisfied customers, and each received a $25 gift card:

• LaTonya Adams, Law Enforcement Operations
• Robert Bakale, Law Enforcement Operations
• Norman Bell, Law Enforcement Operations
• Joshua Broadstone, Law Enforcement Operations
• Warren Chambers, Law Enforcement Operations
• Ken DeThomasis, Law Enforcement Operations
• Barchie Hazelwood, Law Enforcement Operations
• Jason Miller, Law Enforcement Operations
• Efford Moton, Mechanical
• Diane Moye, Security Clearances
• William Ramiza, Law Enforcement Operations
• Alexander Roman, Law Enforcement Operations
• Vivian Smith, Law Enforcement Operations
• Howard Smith, Law Enforcement Operations

Have you received (or witnessed) above-and-beyond service from a MGT employee? Send an e-mail with the name of the person being nominated and a brief summary of the superior customer service to the nominee’s direct supervisor/manager and copy the Customer Service Recognition Team at MGT-Customer-Service-Recognition@frb.gov.