Learn more about...

• Power of 500
• FAQs
• iCARE model
• Star Award
• Customer Service Recognition Program
• Template: My personal vision statement
• Communication Tips for Better Customer Service (printer-friendly version)

News Archive

• Message from Michell: New program rewards staff who demonstrate great customer service (9/2/15)
• Star Award recipients: Dennis Wolley, Lawrence Garner, and Tom O’Brien (8/11/15)
• Have you received your service vision frame? (7/30/15)
• Star Award recipient: Karen McKenzie (7/30/15)
• Legendary Service Project Team produces video for new employees (7/30/15)
• You can still provide legendary service even when you’re out of the office (4/1/15)
• More Power of 500 ideas approved and implemented (2/19/15)
• Star Award recipient: Jason Liu (2/3/15)